Thank you fans for their patience and understanding in these uncertain times. This is both a difficult and unique situation for all of us. Obviously our first priority is the safety of our team, staff, and fans. We are currently in the process of making sure our players make it home to their families as quickly and safely as possible. In regard to the cancelation of our remaining three home games, please see below:
The Tulsa Oilers ask customers who purchased tickets directly from the Tulsa Oilers to hold on to their tickets. Tickets for canceled games will be honored during the 2020-21 season. This includes season tickets, unused season tickets, partial season tickets, group tickets, flex tickets and single-game tickets sold directly by the Oilers.
SEASON TICKET HOLDERS
With the cancelation of our last three home games, season ticket holders can exchange any of your 2019-2020 unused season tickets for any Oilers home during the 2020-21 season. The deadline to exchange unused tickets is December 31st, 2020. If you have questions feel free to call or text the office at 918.632.7825.
GROUP TICKETS THROUGH THE OILERS OFFICE
If you purchased group tickets through the Oilers Office for one of our last three home games your tickets will also be allowed to be exchanged for any home games during the 2020-21 season. The deadline to exchange unused tickets is December 31st, 2020. We will also upgrade your section at no additional cost.
INDIVIDUAL TICKETS THROUGH THE OILERS OFFICE
If you purchased individual tickets through the Oilers Office for one of our last three home games your tickets will also be allowed to be exchanged for any home games during the 2020-21 season. The deadline to exchange unused tickets is December 31st, 2020.
TICKETS THROUGH FEVO
If you purchased individual tickets through FEVO for one of our last three home games those tickets will also be allowed to be exchanged for any home games during the 2020-21 season. The deadline to exchange unused tickets is December 31st, 2020.
TICKETS ONLINE THROUGH TICKETMASTER OR BOK CENTER BOX OFFICE
For fans who purchased tickets directly from Ticketmaster or from the BOK Center on a single game basis, you may contact Ticketmaster directly at 1-800-653-8000. We recommend having your seat location, contact information and method of payment available at the time of your call.
TICKETS THROUGH A RESALE/TICKET BROKER SITE SUCH AS STUBHUB OR SEAT GEEK
All tickets purchased through a resale (e.g. Vivid Sets, Ticket Network, Stub Hub, Seat Geek, etc.) will be subject to the refund policy of the ticket marketplace. Please contact their customer service departments for more information.
Once again please understand that this is a unique and fluid situation with a lot of moving parts. We will do our best to handle your ticket requests as quickly as possible. We understand that not all fans situation is the same. We will work with you to figure out the best plan of action moving forward. We look forward to seeing you all back at BOK Center in October for our 70th season of Tulsa Oilers Hockey!
